Email has dominated the professional world of communications since the upbringing of the world wide web and has remained the primary and most frequently used source of communications amongst business leaders. However, new trends are starting to emerge as new generations are starting to enter the workforce more and more that may lead to email becoming obsolete for collaboration and communications in the professional realm. Generation Z, coming after millennials, will soon constitute a substantial majority of the American workforce, and this new generation of employees may change the way professionals communicate in the work place. Surveys recently conducted show that teenagers prefer social media, texting, and online communities far more than communicating via email. Leaders in business are starting to recognize this shift in technologies and more and more companies are starting to integrate online community software into their computer networks in order to enhance collaboration and ease communications between management and employees. Many professionals are starting to see the one-dimensional aspect of email communications, and are recognizing the flaws that email has. If corporations and professionals adopt online communities as an alternative, emails may soon be an outdated form of communication.
I could not agree more with this analysis of the functionality and demise of email in the future. Teenagers in today’s society use email sparingly, and when they do use email to communicate it is with people that are usually older. Teenagers, especially college students, have shifted their communications into online communities such as Facebook, LinkedIn, or simply group text messaging. The evolution of smart phones and online communications has gained prominence over email in the upcoming generation. Online communities simply allow for better collaboration and transparency for companies looking to innovate the workspace. Many leading companies have been integrating new software to enhance employee relations. A common form of this cloud-based community software is being implemented in many human resources departments in top companies. This integration of software solutions will make it easier for employees to engage with management and to clearly look up policies and performance records. The implementation of collaborative communities through software integration can make managing employees much more efficient than by using emails to communicate with each other.
To go a step further, I think that the integration of communications software and online collaborative communities will start an era of drastically increased productivity and efficiency due to increased accessibility within large corporations. This increase in productivity will digitalize the business world one step further by abandoning email for more affective online communities. As more and more companies start integrating new communications software in their workplace, email will soon be obsolete. This technological shift follows the emergence and popularity of cloud-based computing in marketing and IT solutions. The age of email is coming to a slow and painful death as we move into the future of communication technology.
Article Link: http://www.forbes.com/sites/ciocentral/2017/02/15/as-workplace-communication-evolves-email-may-not-prevail/2/#2dd219d56945